Risk comes from not knowing what you are doing

- Warren Buffet

Alefbet Recoveries

A World Class Collections Portfolio

Covering a full suite of services across the collections lifecycle, Alefbet’s three Collections companies provide clients with smart, customised solutions. Solutions that increase performance and profitability. We understand the power of providing clients with unique solutions designed around their unique requirements.

Decades of experience, extensive training and education of our people has enabled us to grow and expand into a wide range of industries and sectors.

Our collections portfolio leverages off a powerful data and analytics platform, backed by teams of skilled professionals capable of ensuring strategic alignment to our clients’ measures of success. We structure our collections methodologies to align with each client’s specific requirements, lifecycle and internal score cards.

Collections Portfolio


Shapiro Shaik Defries & Associates (SSDA) is a world-class collections and recoveries business with operations in Johannesburg and Cape Town, South Africa. Since 2004, SSDA has consistently been one of the top collections companies with clients that include financial services and telecommunication providers, retailers, utilities, government institutions and healthcare providers.


Founded in 1989, ITC Business Administrators is a high-volume collections agency. We provide outsourced debtor and receivables management services across the full range of post charge-off recoveries, including proactive skip tracing and one-off ledger clean-ups.


Leading the way in full service debt collection - from early to late stage pre-legal collections - Metro Collect works with large corporates, municipalities, state-owned enterprises (SOEs) and credit bureau services. An empowered enterprise, Metro Collect is a 51% black-owned company with a Level 2 BBBEE rating.