Founded in 1989, ITC Business Administrators is a high-volume collections agency. We provide outsourced debtor and receivables management services across the full range of post charge-off recoveries, including proactive skip tracing and one-off ledger clean-ups.
Working with a wide range of clients in diverse industries, our operations and services extend to consumer and commercial debt administration. Collections are primarily driven through digital correspondence and call centre-based activity by automated decisioning workflow processes. Clients can choose to operate the collection process under their name, or under the ITCBA banner.
Rated a level 4 BBBEE Supplier, ITC is based in Cape Town with a staff compliment of 200 and call centre capacity of 400 (day and night).